
Dear Bill Bailey,
Thank you for reaching out to the Microsoft Q&A.
This is a known and frustrating limitation when viewing folders directly from the "Shared" section of OneDrive on the web. The gallery view with forward and back arrows often doesn't work in this mode.
To solve this issue, you could Add a shortcut to the shared folder in your own files:
- Go to the "Shared" section on the left-hand menu of the OneDrive website.
- Select the shared folder you want to view. You can either check the circle next to it or open the folder directly.
- In the menu bar at the top of the page, click on "Add shortcut to My files".
- Navigate back to "My files". You will now see the shared folder listed among your own files and folders (it will have a small link icon on it).
- Open this folder from "My files" and click on any photo.
The image will now open in the full gallery view, and the "forward" and "back" arrows will be active, allowing you to browse through all the photos seamlessly. This should restore the practical viewing experience you need for sharing photo albums.
To assist others who might have similar questions and to help us improve our support system, we kindly encourage you to "Accept the answer" if it successfully addressed your concern. Accepting an answer lets other users know that this solution worked for you, and it also helps us track the effectiveness of our support efforts.
Best regards,
Bryan Vu | Microsoft Q&A Support Specialist