Share via

My Microsoft account is not working for Azure

RogerSchlueter-7899 1,486 Reputation points
2025-08-13T01:44:09.0833333+00:00

I have a Microsoft account that is recognized by the Azure portal. However, when I try to create a database I get this message:

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

I don't know what to do to move forward.

Microsoft Security | Microsoft Entra | Microsoft Entra External ID

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Aditya N 5 Reputation points Microsoft External Staff Moderator
    2025-08-20T10:56:08.62+00:00

    Hello @RogerSchlueter-7899

    Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

    Can you please check whether the email address is populated in Azure Active Directory > Users . If in case the email address is not populated then user need to be added as a Guest user.

    • Login to the Azure portal using an account that has the necessary permissions to add external users.
    • Microsoft Entra > Users > New guest user.
    • Invite the user to the tenant "Microsoft Services"
    • Accept the invitation.

    Now login again and try to create database, if the issue still persists then let us know

    Thanks,

    Aditya

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.