How to turn off RTT

Mkhungo, Sifiso 20 Reputation points
2025-08-13T08:38:37.48+00:00

Good day

I have been trying to turn off RTTs and the only information I found online is that this is not possible whilst on a call. RTTs can be very distracting in a similar manner as chats. This is why organisers can choose whether or not to enable chats. RTTs in a way, allow participants to create their own chats and the organiser has no control over this. This feature should be organiser enabled or disabled.

Thank you.

Microsoft Teams | Microsoft Teams for business | Settings | Other
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  1. Allison-H 1,020 Reputation points Microsoft External Staff Moderator
    2025-08-13T09:48:56.0133333+00:00

    Hi @Mkhungo, Sifiso

    Welcome to Microsoft Q&A forum 

    I am sorry about once RTT is turned on in a meeting, it stays on for the rest of the meeting and cannot be turned off unless everyone leaves and rejoins. 

     

    However, the Global Admin can manage RTT availability before meetings or calls start: 

    1.Create a Microsoft 365 Group and Assign You as Owner 

    -Log in to the Microsoft 365 admin center. 

    -Go to Teams & groups > Active teams & groups

    -Click Add a group, then select Microsoft 365 group

    -Enter a group name and description, and choose Private or Public as needed. 

    -In the Owners section, add yourself as the group owner. 

    -Click Create to finalize. 

     

    2. Disable RTT for Your Group 

    -Open the Microsoft Teams admin center. 

    -Navigate to Meetings > Meeting policies

    -Select an existing policy or click Add to create a new one. 

    -In the Recording and transcription section, set Real-time text to Off

    -Click Save

    -Assign the policy to your group or users via Manage users or Group policy assignment

    -Refer this link for more information: Manage real-time text (RTT) in Teams for users in your organization - Microsoft Teams | Microsoft Learn  

     

    3. Manage Calls as Group Owner 

    -As the group owner, invite members to your team or specific calls via the Teams app. 

    -With RTT disabled by the IT admin in the assigned policy, it will not be available during your calls. 

     

    Note

    -Most steps require Global admin access. You will need to collaborate with your admin to complete these actions. 

    -If you’re unsure who the Global Admin is within your organization, you can find guidance on locating them here: How do I find my Microsoft 365 admin? - Microsoft Support.   

     

    Additionally, I completely agree that giving organizers the ability to control Real-Time Text is essential. To amplify this need, I strongly encourage you to submit your feedback through the  Ideas · Community. Our product team is in charge of the site, and they constantly check customer reviews and feedback, The higher votes, the more attention the related team will pay on. And a lot of the features are developed and improved based on customer feedback. 

     

    Thank you for raising a great idea. Your contribution is greatly appreciated 


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