How to top-up/add credit to Microsoft Teams App/Skype Account in order to make call to others

KS Chan 0 Reputation points
2025-08-13T16:05:14.2233333+00:00

Using Skype Account to make telephone call in various countries previously, however, since the retirement of Skype, I use to migrate my account to Teams for the same purpose. Now, I wonder how to top-up/add credit to Microsoft Teams /Skype Account in order to make call to others, same as preious.

Microsoft Teams | Microsoft Teams Free | Calls
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  1. paulr0511 32,795 Reputation points Independent Advisor
    2025-08-13T17:29:03.5966667+00:00

    Hello, good day and thanks for your question. Kindly take note, users with active subscriptions and Skype Credits are able to use the Skype Dial Pad to continue to make calls to landlines and mobile numbers. You can also find the dial pad on the web at calling.web.skype.com.

    https://support.microsoft.com/en-us/office/make-a-call-with-skype-dial-pad-in-microsoft-teams-free-89f9fa30-21f3-470d-9522-f8b0ad56981e

    You may check the link below for the additional information with regards to Microsoft Teams Phone which is a paid calling plan and this is a separate license.

    https://www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone

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  2. Ruwim.B 1,440 Reputation points Volunteer Moderator
    2025-08-13T17:52:55.15+00:00

    You can continue using your remaining credit to make phone calls from Skype Dial Pad on the Web. However it is no longer possible to top-up credit or to purchase a new subscription.

    This feature was already disabled by December 3, 2024.

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