Why does my Xbox s crash for every game?

Question

Why does my Xbox s crash for every game?

Timothy Watson 0

I just got this Xbox 2 weeks ago I have maybe put 15 hours on it and now all the sudden not a single game will launch or stay functioning for longer than 60 seconds. I'm not surprised because it's Microsoft and Xbox is genuinely sub par, but this is downright just a waste of my money. I have factory reset it logged out and logged back in and even redownload it every game to no avail.

Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-08-18T18:51:13.2066667+00:00

Hi @Timothy Watson,

Hope everything is going smoothly on your end. Just following up on the support thread we’ve been working on. I wanted to check in and see if the guidance I shared along with the redirection to the appropriate support helped resolve the issue you were facing.

If you’re still encountering the same problem or need further assistance, feel free to reply to this email. I’ll be happy to help or point you in the right direction.

We want to ensure your experience remains uninterrupted and everything is functioning as expected. Thanks again for your patience and understanding throughout the troubleshooting process.

Looking forward to hearing from you soon.
Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-08-19T19:33:11.55+00:00

Hi @Timothy Watson,

I hope you are having a great day

I'm reaching out again to follow up on your issue and check if everything has been resolved. My goal is to ensure your experience remains smooth and hassle-free. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it.

If you have any further questions, feel free to tag me in your reply so I can assist you directly.

Looking forward to your update.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

1 answer

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Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-08-18T18:51:13.2066667+00:00

Hi @Timothy Watson,

Hope everything is going smoothly on your end. Just following up on the support thread we’ve been working on. I wanted to check in and see if the guidance I shared along with the redirection to the appropriate support helped resolve the issue you were facing.

If you’re still encountering the same problem or need further assistance, feel free to reply to this email. I’ll be happy to help or point you in the right direction.

We want to ensure your experience remains uninterrupted and everything is functioning as expected. Thanks again for your patience and understanding throughout the troubleshooting process.

Looking forward to hearing from you soon.
Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-08-19T19:33:11.55+00:00

Hi @Timothy Watson,

I hope you are having a great day

I'm reaching out again to follow up on your issue and check if everything has been resolved. My goal is to ensure your experience remains smooth and hassle-free. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it.

If you have any further questions, feel free to tag me in your reply so I can assist you directly.

Looking forward to your update.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 1

Hi @Timothy Watson,

Good day to you! Welcome to Microsoft Q&A.

I sincerely apologize for any inconvenience caused, based on your inquiry, it appears your question involves advanced customization or development-related aspects of Xbox services. Since our support category primarily focuses on general and out-of-the-box features of Microsoft Teams, I recommend contacting Xbox Support. This is the dedicated channel for handling such technical topics, where our technical support agent can provide more specialized assistance.

I apologize again for redirecting you to a different community. Our current support scope is limited when it comes to development-specific concerns, and we want to ensure you receive the most accurate and timely help.

If you have any further questions and concerns, please feel free to reach out. Thank you for your patience and understanding.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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Why does my Xbox s crash for every game?

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