what to add phone to our plan

Request to Add Phone Line to Business Account

Hi @Contact,

Thank you for posting your question on Microsoft Q&A Community. We're happy to help you with your concern.

To ensure we guide you through the most suitable setup, could you please clarify a few details first:

1. Is this line intended for a specific employee, team, or business function (e.g., customer support, sales, executive use)?
2. Are you looking to use a cloud-based solution like Microsoft Teams Phone with Calling Plan, or do you plan to bring your own carrier?
3. Will the phone line be used primarily in the US, or do you need international calling capabilities?
4. Will this be a company-owned device, or are you looking to expense a personal device for business use?
5. Do you have a preferred budget or licensing model (e.g., pay-as-you-go vs. bundled plans)? Plans typically range from $3 to $15 per user/month, depending on location and features.

Once we have this information, I’ll be happy to walk you through the available plans, any additional fees, and the provisioning steps, including device enrollment and manager approval if needed.

Looking forward to your reply so we can get this set up smoothly.

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