Azure Backup
An Azure backup service that provides built-in management at scale.
file recovery issues on Azure VM
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Amato, Andy
60
Reputation points
I'm having trouble recovering files using Azure backup. When i try to use file recovery and use the script provided to mount the drives I keep getting the same error:
Exception caught while connecting to Target. Please retry after some time.
If this vm contains disks greater than 4TB and if you have tried connecting to the recovery point immediately. Please wait for some more time and rerun the script - the disk initialization might not be complete in our service.
If private endpoint is enabled for this vault and you are running this script from a vnet outside this private endpoint, please re-run the script from a vm inside the vnet of the private endpoint
Press 'Q/q' key to exit ...
Azure Backup
{count} vote
-
Amato, Andy 60 Reputation points
2025-08-15T12:03:59.7866667+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 31%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Vinod Pittala 6,310 Reputation points Microsoft External Staff Moderator2025-08-15T12:45:20.63+00:00 -
Vinod Pittala 6,310 Reputation points Microsoft External Staff Moderator
2025-08-19T11:29:27.64+00:00 Hello Amato, Andy,
Is your issue resolved? else, if you need assistance regarding the encountered issue, please respond over private message.
Thanks
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 72%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Naveena Patlolla 5,365 Reputation points Microsoft External Staff Moderator2025-08-20T05:16:47.44+00:00 Hello Amato, Andy,
We haven't heard back from you. If you have any questions or need further assistance, feel free to reply and we’ll be happy to continue the conversation. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 88%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Klaas Jan van der Ploeg 0 Reputation points2025-08-29T14:00:03.1733333+00:00 I had the same issue..... anyone here who's got an answer?
Sign in to comment
Sign in to answer