Microphone Access Notification in Microsoft Teams when Messaging Co-Pilot

Question

Microphone Access Notification in Microsoft Teams when Messaging Co-Pilot

Gaughan, Alice 0

I receive a 'Microphone access required' notification when trying to message Co-Pilot using voice capabilities. While it sometimes works, I frequently encounter this alert, despite having the correct microphone settings in Teams. Can anyone help me resolve this?"

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Answer 1

Henry-N 1,675 Microsoft External Staff Moderator

Hi @Gaughan, Alice,

Thank you for posting your question in the Microsoft Q&A forum.

If you've already configured your microphone settings correctly but still receive notifications to enable the microphone when in Microsoft Teams, I'd like to ask a few quick questions to better understand your situation and assist you more effectively:

Can you clarify that whether your account is a personal account or a work/school account provided by your organization/institution?

Does this issue occur on The Microsoft Teams desktop app, or The Microsoft Teams web app (in a browser)?

If you're using a work/school account, does this issue also affect other users in your organization?

If you're using the web version of Teams, please ensure that your browser has granted microphone access to teams.microsoft.com.

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If you're using the Microsoft Teams desktop app, please follow these steps to verify microphone access:

1.Open your device settings and select Privacy & security.

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2.Under App permissions, select Microphone. User's image

3.Turn on the Microphone access toggle.

4.Turn on the Let apps access your microphone toggle.

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5.Turn on the Microsoft Teams (work or school) toggle.

6.Turn on the Let desktop apps access your microphone toggle.

7.Close all apps and restart your device.

Or you could refer to this article :My microphone isn't working in Microsoft Teams - Microsoft Support

I'm sincerely sorry for the inconvenience that you've encountered. But I need to know more about your situation so I can help you better. I appreciate your patience and are here to help. Looking forward to your response

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Henry-N 1,675 Reputation points Microsoft External Staff Moderator

2025-08-19T08:09:28.94+00:00

Hi @Gaughan, Alice,

Just checking in to see if the above information was helpful. If you have any further updates on this issue, please feel free to post back.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Henry-N 1,675 Reputation points Microsoft External Staff Moderator

2025-08-22T09:55:29.5933333+00:00

Hi @Gaughan, Alice,

I hope this message finds you well

This is my second follow up to check in and see if your issue has been resolved. I truly want to make sure your experience is as smooth and positive as possible. If you're still facing challenges or if any new issues have come up, please feel free to share more details about where you're currently stuck. I’m here and happy to help further.

While I wait for your response, I’ll continue monitoring other questions in the forum to ensure everyone receives timely support. If you have any additional questions, you’re very welcome to tag my name in your reply so I can assist you promptly and personally.

Looking forward to hearing from you soon.

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Alice Gaughan 0 Reputation points

2025-08-22T12:17:50.52+00:00

Thank you for the suggestion and checking in. I have not been able to resolve this issue without going into teams setting each time I try to use microphone. Just entering and exiting the settings- device settings and exiting seems to activate the microphone even though access has already been granted.

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Microphone Access Notification in Microsoft Teams when Messaging Co-Pilot

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