How can I log back into my pc?

Question

How can I log back into my pc?

Sullivan, Sam 0

After restarting my PC, I was suddenly unable to sign in using my PIN. Recently, I reset my password, but the new password doesn’t seem to update on the login screen.

This issue started after I tried to download Battlefield 6, which required me to change some files/processes via Task Manager. Now, I can’t access Command Prompt from the login screen or get back into my PC to fix the problem.

Could you please help me regain access and resolve the PIN/password issue?

Sullivan, Sam 0 Reputation points

2025-08-18T05:03:51.6+00:00

I attempted to flash a USB drive with the Windows ISO and boot from it, but despite multiple adjustments to the BIOS settings, it was unsuccessful.
BryceSor 3,910 Reputation points Volunteer Moderator

2025-08-18T05:34:15.77+00:00

Hi Sullivan, Sam,

BTW you can't use CMD at the login screen

"which required me to change some files/processes via Task Manager", can you list what they were?
Sullivan, Sam 0 Reputation points

2025-08-18T05:41:24.94+00:00

I was experiencing an error code while trying to download the latest NVIDIA graphics driver. After looking up the error, I found a suggested fix that involved stopping NVIDIA-related processes in Task Manager. I don’t remember the exact processes I ended, but I followed the steps and then restarted my PC as part of the instructions.

After restarting, I was no longer able to sign in using my PIN. When I mentioned "CMD at the lock screen," I was referring to accessing Advanced Startup Options by holding Shift and clicking Restart from the login screen, then selecting Command Prompt from the recovery tools. However, even through those options, I'm unable to proceed because the system doesn’t accept my password—likely because it hasn’t updated offline after my recent password reset.
BryceSor 3,910 Reputation points Volunteer Moderator

2025-08-18T23:01:41.0266667+00:00

Can you use CMD with network in the RE

6 answers

Your answer

Sullivan, Sam 0 Reputation points

2025-08-18T05:03:51.6+00:00

I attempted to flash a USB drive with the Windows ISO and boot from it, but despite multiple adjustments to the BIOS settings, it was unsuccessful.
BryceSor 3,910 Reputation points Volunteer Moderator

2025-08-18T05:34:15.77+00:00

Hi Sullivan, Sam,

BTW you can't use CMD at the login screen

"which required me to change some files/processes via Task Manager", can you list what they were?
Sullivan, Sam 0 Reputation points

2025-08-18T05:41:24.94+00:00

I was experiencing an error code while trying to download the latest NVIDIA graphics driver. After looking up the error, I found a suggested fix that involved stopping NVIDIA-related processes in Task Manager. I don’t remember the exact processes I ended, but I followed the steps and then restarted my PC as part of the instructions.

After restarting, I was no longer able to sign in using my PIN. When I mentioned "CMD at the lock screen," I was referring to accessing Advanced Startup Options by holding Shift and clicking Restart from the login screen, then selecting Command Prompt from the recovery tools. However, even through those options, I'm unable to proceed because the system doesn’t accept my password—likely because it hasn’t updated offline after my recent password reset.
BryceSor 3,910 Reputation points Volunteer Moderator

2025-08-18T23:01:41.0266667+00:00

Can you use CMD with network in the RE

Answer 1

aReply4u0084 525

MSoft forum helper

Tell us from where did you, downloaded that game

from "Micrsoft Store" or directly from Steam or other

game Store,.? -- if you did it from - Msoft store before did

that, you modified some settings in Wins 11 : The wiser fix

should be to apply the "System Restore" to get the PC to its

normal Status and once you, perform the system "Restore" you

can decide install the game again. from "Steam or Epic Games Store"

Post back for further help. From anybody up here >> Stay tuned,.!

-- if need advise on how "To run system Restore" in Wins 11. Let us know

Sullivan, Sam 0 Reputation points

2025-08-18T05:30:49.6433333+00:00

I successfully enabled Secure Boot, but then encountered issues installing the latest NVIDIA graphics driver. While troubleshooting, I accessed Task Manager to stop certain processes, and I may have accidentally affected my PIN configuration.

Now, I'm completely locked out of my PC. The PIN is blocked, and the recovery methods require my password. Since I recently reset my Microsoft account password, it doesn’t appear to have updated locally. When I try to use advanced options from the lock screen, the system still doesn’t recognize the new password, likely due to offline status.
BryceSor 3,910 Reputation points Volunteer Moderator

2025-08-18T05:39:30.4633333+00:00
try this

Steps:

Power on the PC.

As soon as Windows starts loading (spinning dots), hold the power button to force shutdown.

Repeat this 2–3 times.

On the next boot, Windows should enter Automatic Repair mode.

Select Advanced Options → Troubleshoot → Command Prompt or System Restore.

Answer 2

Gunasekar N 31,480 Independent Advisor

Hello, thank you for reaching out to Microsoft Q&A.

You will have to use the Administrator password on the Windows Recovery Environment (WinRE) screen. That is the password you used during the initial Windows Setup process. (Current Password will not work on WinRE).

If you have decided to do a clean installation of Windows 10 using a Bootable USB media drive,

May I please know how you created one, using the Windows Media Creation Tool?
Do you get any error message when booting your device from the USB drive?

Make sure your USB bootable drive is set as the first option in the boot priority list.

If you have made any changes to the BIOS, reset it to default settings, then update the boot drive priority and try booting your device from the USB again.

Let me know if you still need more help.

Sullivan, Sam 0 Reputation points

2025-08-18T05:48:24.8466667+00:00

I used balenaEtcher on my Mac to flash a Windows 10 ISO onto a USB drive. I set the USB as the boot priority in the BIOS and tried several methods to get it to boot, including resetting the BIOS to default settings. Unfortunately, none of these attempts worked—the system either didn’t recognize the drive or failed to boot from it.

Answer 3

Gunasekar N 31,480 Independent Advisor

Hi, if possible, use a Windows PC and create a Bootable USB installation media drive using the Media Creation tool. This should work.

https://www.microsoft.com/en-us/software-download/windows10

Sullivan, Sam 0 Reputation points

2025-08-18T05:52:21.3133333+00:00

I currently just have my Mac. Is it best to just reset, keeping my personal files and removing all apps?
Gunasekar N 31,480 Reputation points Independent Advisor

2025-08-18T05:53:30.81+00:00

Are you able to do that without typing in your Password from the WinRE? If possible, you can give it a try.
Sullivan, Sam 0 Reputation points

2025-08-18T05:59:30.5766667+00:00

You're correct, I'm only able to do it with the password. Will my new password eventually be recognized, or can I allow it to be? I've tried all my old passwords that I would've create the account with.

Answer 4

Gunasekar N 31,480 Independent Advisor

Hi, the only option available (without losing your personal files) is:

Create a Windows 10 bootable USB installation media on another Windows PC. (Make sure to format the USB drive first.)

Insert the USB drive into your device and boot from it.

When the Windows setup screen appears, select "Repair your computer" instead of "Install Windows".

Your device will then start in the Windows Recovery Environment (WinRE).

From there, you can try System Restore, Startup Repair, or Reset this PC (while keeping your personal files).

You will not be asked for the administrator password in this process.

Sullivan, Sam 0 Reputation points

2025-08-18T14:17:40.5033333+00:00

It doesnt give me the option to reset my pc. Only trouble shoot etc. i am now unable to boot from my internal hard drive.

Answer 5

Gunasekar N 31,480 Independent Advisor

Hi,

May I please know what all the troubleshooting options you have tried from the Windows Recovery environment?

System Recovery
System Restore
Boot into safe mode.
i am now unable to boot from my internal hard drive. - You will have to change the Boot order in BIOS. Move the hard drive partition to no.1 in the boot priority lists.

Sullivan, Sam 0 Reputation points

2025-08-18T16:00:21.11+00:00

System recovery, system restore, and safe mode don't work for me. I don't get the option to reset it fully or keep my files. Is there anyway I can retrieve the correct password that I set the account up with?

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How can I log back into my pc?

6 answers

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