ASR Replication Appliance install

Gavin Dack 20 Reputation points
2025-08-18T10:41:36.29+00:00

I'm trying to installed ASR Replication appliance as part of my onprem to azure migration. I've created my replication appliance VM in accordance with recommendations by Microsoft install guide i.e. at least 16gb of RAM and 8 virtual CPu's.

My appliance is a Standard D8s v3 and 1Tb install drive, I'm able to install the DRInstaller.ps1 script, however when running Microsoft Azure Appliance Configuration Manager I'm getting the below message appear within the install process -

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Any help or guidance is greatly received

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  1. Bharath Y P 500 Reputation points Microsoft External Staff Moderator
    2025-08-18T17:01:30.62+00:00

    Hello Gavin Dack,

    You’ve run into an issue during your Azure Site Recovery (ASR) replication appliance setup: although you provisioned a Standard D8s_v3 VM with 8 vCPUs, the Appliance Configuration Manager only sees 4 cores. Common causes include:

    • Windows boot settings limiting the number of processors
    • Azure’s NUMA or CPU-group configuration causing the guest OS to report fewer cores
    • VM resizing or configuration changes not properly applied—double-check in the Azure portal that your VM is still a Standard D8s_v3 (8 vCPUs)
    • On-premises hypervisor settings provisioning fewer vCPUs—ensure your host assigns all 8 cores to the VM

    Review and correct these areas so that Windows can detect and use all 8 vCPUs. 

    The replication appliance prerequisites check doesn’t just look at the VM SKU, it queries Windows to read available cores. Microsoft ASP installers perform a strict hardware check, it will not proceed it detects fewer than 8 CPU cores, regardless of RAM or other specification, this is by design and cannot be overridden for production scenarios

    Deploy the configuration server in Azure Site Recovery - Azure Site Recovery | Microsoft Learn

    Support requirements for Azure Site Recovery replication appliance - Azure Site Recovery | Microsoft Learn

    To verify CPU count in Windows, Run the following PowerShell command inside the replication appliance VM:

    Get-WmiObject -Class Win32_Processor | Select-Object NumberOfCores, NumberOfLogicalProcessors
    

    For D8s v3 you should see 8 logical processors. If you see 4, the issue is OS configuration.

    Ensuring Windows Isn’t Capped to Four Processors: Sometimes Windows is forced to use fewer processors; you can verify by following steps.

    • Press Win + R, run msconfig
    • Go to Boot -> Advanced options.
    • See if Number of processors is checked.
      • If it is and limited to 4 → uncheck it (Windows will use all available).
    • Reboot the VM and rerun Appliance Configuration Manager.

    To resolve the issue:

    • Resize or reconfigure the VM: Ensure the machine is deployed as a Standard D8s v3 (or another SKU with at least 8 vCPUs). If you change the size, perform a full power cycle (stop/deallocate, then start) to apply the new configuration.
    • Verify inside the OS: Confirm that Windows recognizes all 8 vCPUs before proceeding.
    • Retry the setup: Once the VM shows the correct core count, rerun the Appliance Configuration Manager installation.

    Please let us know if you have any further questions. Thank you!

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