Share via

It's not you, it's us. error message

Patrick Ward 5 Reputation points
2025-08-18T11:39:34.6833333+00:00

It's not you, it's us. i keep getting this error message when trying to open my email. Sometimes when I try later it works.

Microsoft Edge | Other | Windows 11
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Chen1018 13,730 Reputation points Independent Advisor
    2025-08-18T12:13:38.87+00:00

    Hi there,

    I'm Cherrelyn and I'm here to help.

    That message usually means the problem is on Microsoft’s side, not yours. If it works sometimes and not others, their servers are likely having temporary hiccups. Please wait it out, and if it keeps happening often, it’s worth reporting so they can look into it.

    I hope this will help and if you have any question please feel free to ask.

    Warm regards,

    Cherrelyn

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.