Batch account stuck in deleting state

Question

Batch account stuck in deleting state

Erik Heeren 20

Hi,

We've got a batch account that's been stuck in deleting state for a while now.

Retrying the delete through the cli informs me that the pool is already in a deleting state, and through the portal shows an "error deleting Batch account" (after showing that there are n/a number of pools, active jobs, active job schedules and certificates

The locks page for both the batch account and the resource group shows that "This resource has no locks."

What can I do to fully get rid of this account?

Durga Reshma Malthi 11,400 Reputation points Microsoft External Staff Moderator

2025-08-18T17:51:23.44+00:00
Hi Erik Heeren

Refer to these documents:

https://learn.microsoft.com/en-us/troubleshoot/azure/hpc/batch/azure-batch-pool-deletion-failure

https://learn.microsoft.com/en-us/answers/questions/1437771/zure-batch-account-stuck-in-deleting-status-for-ov

https://learn.microsoft.com/en-us/answers/questions/911923/azure-batch-jobs-stuck-deleting-terminating

Use the Azure CLI to attempt deletion again:

az batch account delete --name <account-name> --resource-group <resource-group-name> --verbose

Even if the portal shows "n/a" for pools and jobs, double-check for any hidden or inactive resources that might be preventing deletion. Use the following command to list all pools:

az batch pool list --account-name <account-name> --resource-group <resource-group-name>

If CLI methods fail, try using PowerShell commands to delete the batch account:

Remove-AzureBatchAccount -AccountName <account-name> -ResourceGroupName <resource-group-name>

Hope this helps!

Please Let me know if you have any queries.
Erik Heeren 20 Reputation points

2025-08-19T07:41:05.7666667+00:00
Hi @Durga Reshma Malthi ,

Thanks for replying!

Retrying through azure cli simply informs me that the account is already in a deleting state.

Listing the pools (without the --resource-group argument, az batch pool list doesn't accept that) responds with:

<urllib3.connection.HTTPSConnection object at 0x111829af0>: Failed to establish a new connection: [Errno 8] nodename nor servname provided, or not known

(and yes, I did log in to it before :-) )

Trying to delete via powershell (with remove-azbatchaccount) gives the same result as retrying through azure cli:

Remove-AzBatchAccount: The specified account is being deleted.
Erik Heeren 20 Reputation points

2025-08-20T12:09:11.41+00:00

Comment moved to answer below
Durga Reshma Malthi 11,400 Reputation points Microsoft External Staff Moderator

2025-08-21T16:08:31.1133333+00:00

Hi Erik Heeren

Just checking in to see if you had a chance to review the response provided to your question.

Feel free to reach out if you have any further queries.
Durga Reshma Malthi 11,400 Reputation points Microsoft External Staff Moderator

2025-08-22T16:01:14.1033333+00:00

Hi Erik Heeren

Just checking in to see if you had a chance to review the response provided to your question.

Feel free to reach out if you have any further queries.If you found the information helpful, please click "Upvote" on the post to let us know and consider accepting the answer as the token of appreciation. Thank You.

2 answers

Your answer

Durga Reshma Malthi 11,400 Reputation points Microsoft External Staff Moderator

2025-08-18T17:51:23.44+00:00

Hi Erik Heeren

Refer to these documents:

https://learn.microsoft.com/en-us/troubleshoot/azure/hpc/batch/azure-batch-pool-deletion-failure

https://learn.microsoft.com/en-us/answers/questions/1437771/zure-batch-account-stuck-in-deleting-status-for-ov

https://learn.microsoft.com/en-us/answers/questions/911923/azure-batch-jobs-stuck-deleting-terminating

Use the Azure CLI to attempt deletion again:

az batch account delete --name <account-name> --resource-group <resource-group-name> --verbose

Even if the portal shows "n/a" for pools and jobs, double-check for any hidden or inactive resources that might be preventing deletion. Use the following command to list all pools:

az batch pool list --account-name <account-name> --resource-group <resource-group-name>

If CLI methods fail, try using PowerShell commands to delete the batch account:

Remove-AzureBatchAccount -AccountName <account-name> -ResourceGroupName <resource-group-name>

Hope this helps!

Please Let me know if you have any queries.
Erik Heeren 20 Reputation points

2025-08-19T07:41:05.7666667+00:00

Hi @Durga Reshma Malthi ,

Thanks for replying!

Retrying through azure cli simply informs me that the account is already in a deleting state.

Listing the pools (without the --resource-group argument, az batch pool list doesn't accept that) responds with:

<urllib3.connection.HTTPSConnection object at 0x111829af0>: Failed to establish a new connection: [Errno 8] nodename nor servname provided, or not known

(and yes, I did log in to it before :-) )

Trying to delete via powershell (with remove-azbatchaccount) gives the same result as retrying through azure cli:

Remove-AzBatchAccount: The specified account is being deleted.
Erik Heeren 20 Reputation points

2025-08-20T12:09:11.41+00:00

Comment moved to answer below
Durga Reshma Malthi 11,400 Reputation points Microsoft External Staff Moderator

2025-08-21T16:08:31.1133333+00:00

Hi Erik Heeren

Just checking in to see if you had a chance to review the response provided to your question.

Feel free to reach out if you have any further queries.
Durga Reshma Malthi 11,400 Reputation points Microsoft External Staff Moderator

2025-08-22T16:01:14.1033333+00:00

Hi Erik Heeren

Just checking in to see if you had a chance to review the response provided to your question.

Feel free to reach out if you have any further queries.If you found the information helpful, please click "Upvote" on the post to let us know and consider accepting the answer as the token of appreciation. Thank You.

Answer 1

Durga Reshma Malthi 11,400 Microsoft External Staff Moderator

Hi Erik Heeren

If you can access the Batch account, try to forcefully delete any pools or jobs associated with it:

az batch pool delete --account-name <YourBatchAccountName> --pool-id <YourPoolId> --yes
az batch job delete --account-name <YourBatchAccountName> --job-id <YourJobId> --yes

If the CLI and PowerShell commands are not working, you can try using the Azure Resource Manager REST API to forcefully delete the Batch account.

DELETE https://management.azure.com/subscriptions/<subscriptionId>/resourceGroups/<resourceGroup>/providers/Microsoft.Batch/batchAccounts/<batchAccount>?api-version=2023-05-01

Also try this as well: Go to Azure Portal -> subscriptions -> your-subscription -> resource Groups -> your-resource-group -> providers -> Microsoft.Batch -> batchAccounts -> your-account. Check the properties section for any lingering metadata or child resources. If the DELETE button is available, try using it here, it sometimes bypasses portal/CLI restrictions.

Hope this helps!

Please Let me know if you have any queries.

Erik Heeren 20 Reputation points

2025-08-25T10:01:42.0133333+00:00

Hello again @Durga Reshma Malthi

Thanks for your reply!

As far as I know and can tell there are no pools, jobs or tasks associated with the batch account. Trying to delete via the rest api results in the same message as trying via the cli: that the account is already in a deleting state.

Out of curiosity: is there a reason why you give this particular path to the batch account rather than searching for it and opening it from the search results? Under the resource group there is no entry "providers".

Either way, trying to delete the batch account through the portal (because there is indeed a clickable delete button) simply results in a very vague "Error deleting Batch account" message.

The copilot troubleshooter tells me to check for resource locks (there are none, neither on the batch account nor on the resource group) and try again after deleting any resource locks.

Moving this comment to preserve the flow of the discussion; I think the above answer was a comment before.
Orah Kraebel 0 Reputation points

2025-08-25T10:11:30.72+00:00

thank pro

Answer 2

Durga Reshma Malthi 11,400 Microsoft External Staff Moderator

Hi Erik Heeren

Then it might be a backend issue within Batch service.

The providers/Microsoft.Batch/batchAccounts/<account-name> path is part of Azure’s resource ID structure used internally and in REST API calls. You won’t see a provider's folder in the portal; it’s more of a logical path used by Azure Resource Manager to identify and manage resources.

Based on your case, the Batch account deletion was initiated, but internal cleanup of dependent services failing silently.

Erik Heeren 20 Reputation points

2025-08-25T10:03:30.6133333+00:00

So... there's nothing I can do?
Orah Kraebel 0 Reputation points

2025-08-25T10:11:14.0833333+00:00

oke pro

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Batch account stuck in deleting state

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