Request to transfer disabled subscription to another billing account

Hello IT,

Yes, you cannot transfer a disabled Azure subscription to another billing account. The subscription must be in an active state to be eligible for transfer. To proceed, you will first need to reactivate your subscription. Once it is active, you can then initiate the transfer to your desired billing account.

Follow the below steps to re-activate the subscription.

1. Sign in to the Azure portal.
2. Go to Subscriptions and then select the canceled subscription.
3. Select Reactivate.

If you face any issues to re-activate the subscription, you may need to contact the subscription management support team to re-enable it.

Follow the below steps outlined in the similar Q&A post to reach out to the support team.

https://learn.microsoft.com/en-us/answers/questions/2281653/azure-subscription-disabled-requesting-reactivatio

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Thanks

Hi,

Welcome to Microsoft Q&A community forum!

It is not possible to transfer a deactivated subscription. First, you must reactivate it on the old billing account using a valid payment method. Once activated, you can transfer it to the new billing account, and future charges will be made using that account. Previous charges must still be paid on the original billing account.

If reactivation is not possible (e.g., billing account closed, card expired, etc.), you can try opening a support ticket in the Billing and Subscription Management section of the Azure portal. Sometimes Microsoft can work in the backend and move the subscription if it is blocked by problems with the billing account.

Cheers

Luca

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