I have been blocked out of my other Hotmail account and all verifications fail. How can I access it as unable to talk to anyone at Microsoft?

ALAN GOODING 0 Reputation points
2025-08-19T19:23:13.1433333+00:00

Please help. I have another Hotmail primary account which has been blocked and all verification methods are failing. How can I access the account. I’ve tried everything suggested.

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  1. Lester Bernard Reyes 53,545 Reputation points Independent Advisor
    2025-08-19T20:00:16.8066667+00:00

    Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

    I understand the issue you have, there is nothing to worry I am here to assist. Did any unusual activity occur before the problem began? It typically happens when using a VPN or if the account flags suspicious behavior.

    Since all verification methods are failing, I recommend using a Sign-in Helper tool:

    https://go.microsoft.com/fwlink/?linkid=2214157

    It is a guide on how to recover the account. However, if you cannot recover the account, I recommend submitting a recovery form:

    https://account.live.com/acsr

    Please complete the form and expect a reply within a couple of days.

    Note: Provide more details as much as possible to recover the account.

    For reference: https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

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