SendGrid issue
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Cherry Blessing Udeze
25
Reputation points Microsoft External Staff
Hello Team,
Upon upgrading Sendgrid plan from 700k to Pro 2.5M which the previous Auto renewal is set as true, however upon upgrade, which was not successful, the Pro 2.5 is shown as deleted due to expiration and auto renewal set to False
Is there a way to reactivate the asset.
What could have been the cause of this and how can we prevent it
What is the workaround in addressing this issue as partner is unable to purchase the marketplace on the current tenant.
Kindly reach me on teams for further details.
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