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My Lenovo's LOQ laptop's touchpad is not working

Cheralathan M 0 Reputation points
2025-08-20T15:45:20.4766667+00:00

Hello, I am using a lenovo loq 15 AMD processor laptop with windows 11. I have a touchpad issue, that my touch driver disappears. sometimes when I update my windows it works for only one , then suddenly goes off. I first thought that it was a hardware problem.

I updated my drivers up to date. i also tried reinstalled all drivers many times, as my touchpad driver is gone.

But my Lenovo bridge test conformed there is no issue.

Then I found that issue was my touchpad driver update or widows OS.

So, please kindly troubleshoot this issue in next update. Many are facing this problem Screenshot 2025-08-20 211245

Windows for home | Windows 11 | Input and language
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  1. Lester Bernard Reyes 53,465 Reputation points Independent Advisor
    2025-08-20T21:15:42.1133333+00:00

    Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

    Based on your inputs and the troubleshooting steps you have done, it seems that there is a miscalibration with the touchpad driver, or there is a hardware-related issue, as it is intermittently missing. To sort out the issue, I recommend rolling back the touchpad driver, and if the issue persists, I suggest downloading and installing the BIOS and Chipset update from your manufacturer's website to ensure that there is no miscalibration.

    -Press the Windows key + X

    -Go to Device Manager

    -Click View > Click Show hidden devices

    -Expand the Mice and other pointing devices or Human Interface Devices (HID)

    -Look for your touchpad driver

    -Right-click and click Update Driver

    -Select Browse my computer for drivers

    -Click Let me pick from a list of available drivers on my computer

    -Choose an old driver or another driver name, then select it and hit next until it installs.

    If the issue persists, I suggest doing an in-place upgrade, wherein it will update the device to the latest version and repair all issues without deleting any files.

     

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/forum/all/how-to-run-in-place-upgrade-in-windows-11/4d469147-2747-4dcb-88a4-aae9273a4500

    Note: If the issue persists, I suggest downloading the latest BIOS and Chipset update from your manufacturer's website. If all fails, I suggest contacting a local technician to physically check the device for any hardware-related issues.

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