Breakout Rooms - Fail to move the participants

Hi @Osama Darweesh, 

Thank you for reaching out to Microsoft Q&A Forum support. 

To help narrow down the issue, could you help me with the following: 

• Is the user signed in with a Microsoft Teams free account or an organizational account? 
• What device and operating system is the user using? (e.g., Windows, macOS, Linux, iOS, Android, Chromebook) 
• Is the user joining via the Teams desktop app, web browser, or mobile app? 
• Has the user updated the Teams desktop app to the newest version?  

In the meantime, please try the following steps to reassign the user to the room: 

• Navigating to Breakout rooms in the meeting controls > hover over the participant’s name until More options appears next to the participant’s name > select Ask to join.  

Kindly let me know your responses to the above questions, and feel free to share any other details you think might help us resolve the issue. I look forward to your reply and am here to assist further. Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.  

Look forward for your response. 

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Hello,

In the following scenarios, participants cannot be moved to the breakout rooms:

Participants signed into a Microsoft Teams (free) account

Participants who joined from unsupported devices, like CVI.

Participants who are not currently in the meeting.

Participants who are using an older versions of Teams.

https://support.microsoft.com/en-us/office/breakout-rooms-troubleshooting-guide-in-microsoft-teams-02eefaa2-f5ad-4075-9de1-79747c1cb463