How to change name on a specific Enterprise App?

Hello @Accounts

Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

I understand that your client is using an Enterprise application called EDX. One of the users has requested to display their legal name in the EDX application, while continuing to use their preferred name for Microsoft Account.

You’re now seeking a way to update the name for this specific user within this particular app.

To make sure the User's legal name is displayed only in the EDX application, while their preferred name continues to appear in all other Microsoft 365 services, we can set up using Microsoft Entra  to send your legal name exclusively to EDX during the SSO process. Here’s how this works: 

1. In the Microsoft Entra, first we need to create a Custom Attribute as LegalName: These custom attributes called extension attributes, which enable us to store extra details about a user. While these attributes are not displayed in the standard user profile, they can be used for SSO configuration purposes. Steps to create a Custom Attribute: https://learn.microsoft.com/en-us/entra/fundamentals/custom-security-attributes-add?tabs=ms-powershell#add-an-attribute-set
2. Once custom attribute is created , we need to assign this custom attribute to the desired user. Assign, update, list, or remove custom security attributes for a user - Microsoft Entra ID | Microsoft Learn
3. Now we have to map the custom attribute to the Application EDX à Customize SAML token claims - Microsoft identity platform | Microsoft Learn

The custom attribute we created in Microsoft Entra is assigned per user, not globally. When the Desired User logged into EDX application via SSO, the system reads the user’s custom attribute and displays it accordingly (in our case, it is user’s legal name). While other users do not have a value in the custom attribute, so their names in EDX remain same.

Please let me know if you have any questions. Thanks

Hi @Accounts

Could you please provide an update on this post?

Kindly let us know if the above details helps or you need further assistance on this issue. Thanks

Hello @Saritha Bandaru

I tried the above and it's still not working
I created the custom security attribute - please see screenshot
I assigned it to the user.

I opened the Enterprise Application in Azure/ I checked attributes and claims and left it adjusted this way.

I used a powershell script to assign the LegalnameEDX to the value user.extensionattribute15 and it's still not working
Is there something that I'm doing wrong?

@Saritha Bandaru Let me know. I'm confused HELP!