Upside down teams video

Dear @Ana M. Oancea,

Good day! Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. To help you with the issue, we need more specific information from you:

• What devices are you using while having the issue?
• Could you please provide us the vision of your Mac devices and the version of Teams you are using?

In the meantime, kindly try these following steps:

Troubleshooting Camera Issues on Mac for Teams

Check App Permissions

Make sure Microsoft Teams has permission to access your camera:

• Go to System Settings > Security & Privacy
• Under Privacy, select Camera
• Ensure Microsoft Teams (work or school) is checked

Adjusting Camera Settings in Teams on Mac

Click your profile picture (top right) > Settings

• Go to Devices
• Under the Camera section, select your preferred camera from the dropdown
• Choose Open Camera Settings (if available)
• Look for options like:
• Automatically adjust camera controls
• Adjust brightness
• Soft focus
• Green screen
  • Preview video feed

Note: If your camera feed appears upside down and no rotation option is available within Microsoft Teams, it may be necessary to use a virtual camera application - such as OBS Studio or Snap Camera - to adjust the orientation before the video is transmitted to Teams.

Clear the Teams client cache

Classic Team

• If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q.
• In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.
• Enter the following command, and then press Return: rm -r ~/Library/Application\ Support/Microsoft/Teams

New Team

• If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q.
• In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.
• Enter the following commands, and press Return after each command: rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams

rm -rf ~/Library/Containers/com.microsoft.teams2

• Restart Teams.

Here is a reference: Clear the Teams client cache - Microsoft Teams | Microsoft Learn

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