how do I turn up the volume on Teams calls?

Walberg, Donny W 0 Reputation points
2025-08-20T19:53:02.73+00:00

When I have my AirPod Pro 4 in, I get good volume from everything on my computer, accept Teams call/meetings...the volume is really low and I can't hear anything. How do I fix this?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
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  1. Lia V 460 Reputation points Microsoft External Staff Moderator
    2025-08-20T20:21:26.64+00:00

    Hi @Walberg, Donny W

    Thank you for reaching out to Microsoft Q&A Forum support. 

    To assist you better, could you help me with the following: 

    • Does the issue persist in the web version of Teams (via browser) or only in the desktop app? 
    • Are you using a personal, work, or school account with Teams? This can help us understand if any policies or settings might be affecting your experience. 
    • Are you using  AirPod Pro 4 as your output device in Teams? You can check this by following these steps:    Open Teams desktop app > select the three dots next to your profile > Settings  In Settings > Select Devices and check in Speaker field to see if it's the right speaker?. If it shows something else, Teams might be bypassing AirPod Pro 4 processing. 

    User's image

    • Have you tried adjusting the Noise Suppression setting in Teams?    

    In Settings > Select Devices and scroll down to Noise Suppression > Switch between on and off to see if the issue persists. 

    User's image

    If you have access to another earphone/headphone, could you try using that in Teams to see if the issue is specific to the AirPod Pro 4?    

    Kindly let me know your responses to the above questions, and feel free to share any other details you think might help us resolve the issue. I look forward to your reply and am here to assist further. Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.  

    Look forward for your response.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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