Mails sending from MailPoet didn't show in outlook - this message has no content

Martyna Szypuła 0 Reputation points
2025-08-20T21:35:07.8033333+00:00

Email I send from MailPoet to email with domain @outlook.com were didn't visible, the message is: This message has no content, no other email client has such problem

Outlook | Outlook for mobile | Outlook for Android | For home
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  1. Jeronimo Fuerte 16,785 Reputation points Independent Advisor
    2025-08-20T22:50:34.98+00:00

    Hi! I understand your concern about MailPoet messages showing up as “This message has no content” in Outlook. This usually happens because Outlook has stricter rendering rules compared to other mail clients and may block messages that rely mainly on remote images or unsupported formatting.

    To address this, I recommend ensuring your messages always include some plain text content, avoiding background images or unsupported HTML styles.

    If the issue persists, please test by sending a simplified plain text email from MailPoet to confirm whether Outlook can display it. If plain text works, then the problem lies in the formatting of your template.

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