Audio is not working in my surface 6 laptop. It shows both speaker and microphone are not installed.

Mallikarjun Patil 0 Reputation points Microsoft Employee
2025-08-21T02:43:58.8766667+00:00

Audio is not working on my Surface 6 laptop. It shows both the speaker and microphone are not installed.

Surface | Surface Laptop | Sound and camera
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  1. Jeric 1,685 Reputation points Independent Advisor
    2025-08-21T13:15:28.17+00:00

    Hi Mallikarjun,

    Have you tried running the Surface Diagnostic Toolkit? It’s a free tool from Microsoft that can automatically detect and fix common hardware and software issues, including audio problems.

    You can download it here: Microsoft Surface Diagnostic Tool

    Once installed, just run the tool and follow the prompts. It will check your device for missing drivers, hardware issues, and other potential causes of the audio malfunction.

    Let me know if that helps or if you need further assistance!

    Best,
    Jeric

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