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I would like to speak with a live person. Can't figure out how to do it.

Dustin Rogne 20 Reputation points
2025-08-21T16:44:15.1766667+00:00

Hello, I could use some guidance.

I am paying for 2 support contracts and trying to figure out a support channel.

I have a missing tenant that I know how to login to or link to my main login. It has a functioning website on it and I need to be updated. It happened when I switched from good to office 365.

One support contract I am paying on is called Microsoft Azure Support $49 a month. Does this allow live support? I have absolutely no options to email someone or call to use products I am paying for.

I don't know the tennat id or login.

One on an account that I can't access and one on this account.

Need help resolving.

I do know the subscription if of the Azure support.

I do have an azure developer support but all I can find is this public forum and not direct support that I would need to resolve this concern.

Best,

Dustin

Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
Accepted answer
  1. Rahul Jorrigala 4,320 Reputation points Microsoft External Staff Moderator
    2025-08-26T19:51:42.5266667+00:00

    Hello Dustin Rogne

    As discussed, we explained about the billing and cost related information.

    Please let me know if you face any challenge here, I can help you to resolve this issue further

    Provide your valuable Comments.

    Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

    1 person found this answer helpful.
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