Teams Keeps asking for Screen Sharing permissions on MacOS Sequoia 15.6.1

Baill, Michael 0 Reputation points
2025-08-21T18:28:45.3733333+00:00

Teams will not allow screen sharing on MacOS 15.6.1. When trying to share the screen keep getting asked to enable screen sharing in security and privacy even though it is already enabled. Also, installed the latest version of Teams

Microsoft Teams | Microsoft Teams for business | Teams for Mac
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  1. Darren-Ng 1,420 Reputation points Microsoft External Staff Moderator
    2025-08-22T00:19:03.24+00:00

    Hi @Baill, Michael

    Thank you for posting your question in the Microsoft Q&A forum.

    Based on your description, you’re experiencing an issue where Microsoft Teams on macOS Sequoia 15.6.1 repeatedly asks for screen sharing permissions even though they are already enabled. For better understand your issue, could you please let us know which version of Teams are you using (desktop app or web)?

    In the meantime, here are some suggestions you can try:

    1. Verify Permissions
      • Go to System Settings → Privacy & Security → Screen Recording.
      • Ensure Microsoft Teams is checked.
      • If it’s already checked, uncheck → restart Mac → recheck.
    2. Quit and Reopen Teams Properly
      • After changing permissions, Quit Teams completely (right-click Teams icon → Quit).
      • Reopen Teams from Applications folder (not from Dock if cached).
    3. Clear Teams Cache
      • Close Teams.
      • In Finder, press Cmd + Shift + G, go to:
             ~/Library/Application Support/Microsoft/Teams
        
      • Delete the Cache and GPUCache folders.
      • Restart Teams.
    4. Grant Full Disk Access (Optional)
      • Go to System Settings → Privacy & Security → Full Disk Access.
      • Add Microsoft Teams and restart.
    5. Workaround ( in case you are using Teams Desktop App)
      • If the desktop app still fails, use Teams Web in Safari or Chrome for screen sharing until Microsoft releases a permanent fix.
    6. Affected users may utilize the following workaround to re-enable screensharing:
      1. Open System Settings
      2. Select Privacy & Security
      3. Select Screen & System Audio Recording
      4. If Microsoft Teams is available on the list of applications, delete it by selecting it and clicking -.
      5. Click on + and select Microsoft Teams from the Application folder.
      6. Click on Quit & Reopen.
      7. Verify Microsoft Teams is enabled in the Screen & System Audio Recording tab.
      8. Relaunch Microsoft Teams.

    If this issue still exists, you need to open service request with Microsoft background support team:  

    The Microsoft Online Support Team has higher permission than us moderators to remotely assist you and collect background logs for the root cause. This is a more efficient and direct way in recovering this scenario for you 

    If you are user, you can contact to your IT/administrator. They may be able to help you to clear your MFA setting or escalate the issue internally. They can follow these steps as the link : Get support - Microsoft 365 admin.      

    And if you're unsure who your Global Admin is, this guide may help How do I find my Microsoft 365 admin? - Microsoft Support   

    I hope suggestions above helpful, if you have any other questions, please feel free to reach out.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment" 

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