Change from family to personal subscrition

Julie and Paul chambers 5 Reputation points
2025-08-22T17:14:38.7066667+00:00

When I change from family to personal subscription will I loose all my cloud storage and other platforms

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Stefan Blom 310.3K Reputation points MVP Volunteer Moderator
    2025-08-22T17:59:23.3066667+00:00

    You won't lose data if you make use of the same account for the new Personal subscription. However, you will have to cancel Microsoft 365 Family and order 365 Personal as a new subscription.

    1 person found this answer helpful.
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  2. John Korchok 218.4K Reputation points Volunteer Moderator
    2025-08-22T18:19:59.2333333+00:00

    Stefan is right. As long as you keep the same email address when you switch subscriptions, you will retain all your cloud storage.

    1 person found this answer helpful.
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