No option to create an email signature in Outlook Web

Dear@Aydin Uzun,

Thank you for reaching out to the Microsoft Q&A forum.

The issue you’re experiencing may be caused by one of the following reasons:

• Browser cache conflicts, which can interfere with how Outlook loads its settings.
• Roaming signature synchronization issues, which may prevent the signature editor from appearing correctly.

To address this, please follow the steps below:

Clear Browser Cache and Cookies

• For Microsoft Edge: 

1. Open Microsoft Edge  
2. Ctrl + H > Delete browsing data (Trash bin icon)  
3. Check "Cookies and other site data" and "Cached images and files" 
4. Click "Clear now" 
5. Restart Microsoft Edge and re-open Outlook.

• For Google Chrome:

1. Open Google Chrome 
2. Click the three dots in the top-right corner. Go to Settings > Privacy and security. 
3. Click Clear browsing data. 
4. In the pop-up: Select Time range: choose All time. 
5. Check Cached images and files (you can also check Cookies). 
6. Click Clear data. 
7. Restart Chrome and try opening Outlook again..

Try accessing Outlook Web using Incognito or Private browsing mode to check if the signature feature becomes available. If the issue persists, consider using the Outlook desktop application, which may offer more stable access to signature settings.

If you need any additional help or have further questions, please feel free to get in touch and I’ll be glad to assist. Thank you very much for your understanding and your cooperation.

If this response has been helpful, we kindly encourage you to mark it as Accepted Answer. Doing so will assist other users with similar questions in finding accurate and timely solutions more easily.

We appreciate your participation in the community and look forward to supporting you further.

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Hello @Aydin Uzun,

It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated. 

Please feel free to let me know if there’s anything I can assist you with. 

I look forward to hearing from you soon.

Wish you have a great day. 

Hello @Aydin Uzun,

I hope you’re doing well. I’m reaching out again to follow up on this issue, as we haven’t heard back from you since our previous message.

Have you had a chance to review the information we provided? If there’s anything unclear or if you need further assistance, I’m happy to help.

Looking forward to your update.

Wishing you a pleasant day!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

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