Many problems with Microsoft and xbox app

Barry Copithorne 0 Reputation points
2025-08-23T18:19:43.5266667+00:00

Whenever I try to access support for xbox The request is blocked.

Ref A: 515D17859C7D45BD8F240357DB69DF3E Ref B: PDX31EDGE0110 Ref C: 2025-08-23T18:15:25Z

Also I can't access my xbox app on pc as it always says the network and internet are not connected but they are. I have full access to internet. Also the network and internet page in settings on computer always crashes.

Windows for home | Windows 10 | Apps
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  1. Jeronimo Fuerte 16,785 Reputation points Independent Advisor
    2025-08-23T19:29:03.6366667+00:00

    Hi! Sorry to hear that you are facing troubles to log into your account, please try the options below:

    1. Delete cookies and cache from your browser
    2. Try in a private tab in Edge and if you have a secondary alias in your account try using that one instead of the main one
    3. Try to use a different network like a mobile hotspot.

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