Hi, thank you for reaching out. I’m happy to help.
It looks like your laptop didn’t go through a proper shutdown, which can sometimes cause boot issues.
Please try accessing WinRE and from there, explore all the options such as System Repair, System Restore, etc.
As long as you follow the correct procedure below, you should be able to access the recovery menu, which will then provide options to fix this issue.
Quick note: Before starting this process, please remove all unnecessary external devices connected to your PC to avoid interference.
- If your PC is on, turn it off by holding and pressing the power button for 5-10 seconds.
- Turn on your PC normally. When you see the spinning circle, hold down the power button for about 10 seconds.
- Repeat this process three times. This will take you to the recovery menu.
From the 'Choose an option' screen, click troubleshoot > Advanced > Startup Repair: Check if the system can repair itself.
Click Troubleshoot, then System Restore.
Select a restore point from before the issue occurred.
Let the process finish and check.
Click Troubleshoot > Reset This PC (Keep My Files).