Cannot create sandbox – account shows “don’t currently qualify”

Hello David de souza

Thank you for reaching out via the Microsoft Q&A forum regarding the absence of the "Set up E5 subscription" button in your dashboard. Please note that, as forum moderators, we do not have access to the internal systems required to investigate individual account issues due to privacy and security constraints. However, we would like to offer the following guidance to assist you:

Kindly ensure that you meet all the eligibility requirements outlined by Microsoft for accessing the E5 developer sandbox. These requirements are detailed in the Microsoft 365 Developer Program FAQ. In particular, we recommend reviewing the following two key topics:

If you believe you satisfy the criteria and are still experiencing difficulties, we recommend contacting Microsoft Developer Support for further assistance. Their support team is best positioned to provide direct help and resolve such issues effectively.

Additionally, please verify that you are signed in when accessing the dashboard and refresh your browser to ensure full visibility of all available features.

We hope this information proves helpful and appreciate your understanding.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.