
Hi, I'm John! I will help you with this.
Before installing, it’s a good idea to uninstall any existing versions of Office to avoid conflicts.
Here’s how:
- Open the Control Panel > Programs > Programs and Features.
- Look for any version of Microsoft Office or Office apps, right-click, then choose Uninstall.
- Once that’s done, restart your computer just to be safe.
Then, to reinstall Microsoft 365:
- Go to https://account.microsoft.com/services
- Sign in using the same Microsoft account linked to your subscription.
- Find your Microsoft 365 subscription and click the "Install" button.
- That will download the installer for the Office apps, just run it and follow the steps.
If anything’s unclear or the "Install" button still doesn’t show, feel free to let me know. I’ll be happy to walk you through it!
Click "Add comment" to let me know.
Regards,
John J.D.