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Android Teams showing unread chat when there is NOT

David PICKERING 0 Reputation points
2025-08-24T05:37:04.1233333+00:00

Android Teams showing there is an unread chat but when selecting Unread from the top bar, there are none. Microsoft! Please show Unread chats in a different colour. Bold font is not noticeable especially outdoors. Similarly have the option to stop/mute comment notifications on group chats. It is annoying especially after group calls/meetings to have folk, sending unnecessary "Bye", "Great" for ages after meeting has finished. Going into another meeting and having a constant barage of these unnecessary comments pop up and "ding" whilst trying to present is very offputting and unprofessional. Keep this to social media instead; on Teams, No.

Microsoft Teams | Microsoft Teams for business | Chats | Other
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  1. Darren-Ng 1,425 Reputation points Microsoft External Staff Moderator
    2025-08-24T06:26:45.97+00:00

    Hi @David PICKERING

    Thank you for posting your question in the Microsoft Q&A forum.

    I'm sorry for the inconvenience you're facing with. As a moderator, I can totally understand your concern and your feeling. Unfortunately, the current design uses bold text for unread chats, and there’s no built-in option to change the color. At present, we have no other better methods to provide you with to fix this problem. Since we are not Microsoft employees, but participants in this forum, you need Microsoft to solve this problem in subsequent system updates. I suggest that you may need to submit your problem in the Feedback Center. And as a user role, your feed is truly valuable for user experience. Per your need for this feature, I recommend you to Send feedback on our Microsoft Teams · Communityor submit feedback:

    • In Teams app: Settings → Help & feedback → Suggest a featureas it is monitored by our Product Team to help improve user experience with Teams through given feedback.   

    In the meantime, I suggest some alternative methods you can refer to:

    1. Unread Chats Not Showing Properly
    • This is often a sync or cache issue. Try:
      • Clear Teams cache: Go to Settings → Apps → Teams → Storage → Clear cache.
      • Sign out and back in to refresh the state.
      • Ensure you’re on the latest version of Teams from the Play Store.
    1. Mute or Stop Comment Notifications After Meetings
    • You can mute a group chat after a meeting:
      • Open the chat → Tap the three dots (⋮) → Mute.
    • Alternatively, turn off notifications for reactions and replies:
      • Settings → Notifications → Chat → Turn off “@mentions” or reactions.

    Once again, thank you very much for your feedback. Additionally, if possible, please click “Accept Answer” on this thread and upvote it so the issue can gain more visibility among other users. As moderators, we don’t have the authority to make changes to Microsoft features, but unlike us, users like you have the power to influence these improvements

    If you have any other questions, please feel free to reach out.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment" 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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