Is it USB. If so see if you can select to safely eject the drive. Unplug the USB then plug it back in again.
I have install WD Discovery to enable me to utilize WD Passport as my external HD a few years ago, suddenly I found my access has been denied.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
Zahrullail Abdul Manap
0
Reputation points
Windows for home | Windows 10 | Devices and drivers
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D 28,220 Reputation points Volunteer Moderator2025-08-24T09:39:53.7366667+00:00 -
DaveM121 765.4K Reputation points Independent Advisor2025-08-24T09:41:49.47+00:00 1
Right click your Start button and open Disk Management.
Expand the bottom pane so all drives are visible in that pane, please provide a screenshot of that window.
2
In the meantime, if you connect that drive to another PC, are you able to access the drive on that PC?