How can I reach my domain in Microsoft 365 Admin Center?

Hello @Arunas Bucevicius,

I truly apologize for the misunderstanding regarding the issue. 

We have identified the administrator account that was created when the tenant was initially set up, which uses the onmicrosoft domain. Due to forum policy, we are unable to disclose any personal information or provide explicit details. I have sent you a private message so that I can assist you in gaining access to the domain.

Greatly appreciate again for your patience and understanding. Looking forward to your response.

Dear @Arunas Bucevicius,

Good day. Thank you for reaching out!

I’m very sorry for the inconvenience you’ve experienced, based on the details you shared. There is something I need to confirm with you is:

Are you trying to access your domain or cancel your subscription? If you want to access your domain, please follow these steps below:

1.Sign in to the Microsoft 365 Admin Center using your work account.

2.Once you’re in, navigate to the Settings section on the left sidebar.

3.Click on Domains. Here, you can manage your domains, add new ones, or modify existing ones.

If you're specifically looking to add a new domain, click on Add domain, enter the domain name, and follow the verification steps as outlined in the Add a domain to Microsoft 365 documentation.

Please feel free to reach out if you have any questions or need further clarification.

Your understanding and co-operation are highly appreciated. Thank you for your precious time. Have a nice day!

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Would you be able to provide some context to your problem?

That would help us greatly in figuring out the problem you are facing.

First, looks like you have a Microsoft Business Standard subscription.

This is a license meant for commercial business.

Are you related to this business?

What IT-role are you? User? Administrator? Business owner?

When did you acquire this license?

How was it setup? Microsoft basically provides the license and backend service, but this needs to be setup and configured, often by someone who is proficient in Microsoft365, for example a Microsoft365 reseller.

How long have you had this license?

Are you familiar with administering this service?

When did you realize that you are unable to access the administrator console?

Etc

Without these context, or at least some elaboration from your side, its really difficult to give you any precise answer or direction..

Also, many of us are volunteers here, users just like you, but we enjoy answering questions and helping other users

Cheers