How Do You Find The Teams Icon with the New Version

Hi @Sherline, 

Thank you for reaching out to the Microsoft Q&A forum and sharing the details of your issue. 

I’d be glad to assist you with locating the Teams icon in the updated version of Microsoft Teams. 

To assist you better, could you please share a bit more about the icon you’re referring to? For example: 

• To make sure we’re addressing the right feature, could you let me know what you mean by “Teams icon”? For example, are you trying to access your Teams and Channels, chat conversations, or something else? 

Also, it would be helpful to know: 

• Are you using the desktop app, web browser, or a mobile device? 
• Have you recently updated or reinstalled Teams? 

These details will help me tailor the guidance to your setup. 

Moreover, with the latest update, the layout has been refreshed and some icons have been renamed or repositioned. What was previously labeled as “Teams” may now appear differently depending on your setup. 

1. Open Microsoft Teams. 
2. On the left-hand sidebar, look for a speech bubble icon with three horizontal lines inside it. 
3. This icon is now labeled “Chat” in blue text. 
4. It is usually positioned second from the top in the vertical menu. 
5. Click on “Chat” to access your conversations, channels, and team messages. 

This section now serves as the central hub for team interactions. 

In the meantime, display issues can be caused by cached data. Clearing the cache can help refresh the interface. 

For Windows: 

1. Close Microsoft Teams completely. 
2. Press Windows + R to open the Run dialog. 
3. Type %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams and press Enter. 
4. Delete all files and folders in this directory. 
5. Restart Teams. 

For macOS: 

1. Quit Microsoft Teams. 
2. Open Finder and press Command + Shift + G. 
3. Enter rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams 

rm -rf ~/Library/Containers/com.microsoft.teams2 

4. Delete all files and folders in this location. 
5. Restart Teams. 

After clearing the cache, Teams will reload fresh data and the updated layout should appear correctly. 

Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.  

Please let me know if there’s anything else I can assist you with. I’m here to support you every step of the way.  

Hi @Sherline, 

I hope the information I shared earlier was at least somewhat helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution. 

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly. 

Thank you very much, and I wish you a great day.  

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