I no more see and find my Teams channel on my Desktop App. I don't have the 'Hidden' option as well anymore. I can see all my teams in my mobile app though.

Namrita Anchan 0 Reputation points
2025-08-25T00:13:27.91+00:00

I have tried closing teams and restarting. I have tried searching for hidden teams. Nothing is working.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
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  1. Sting-Ng 3,735 Reputation points Microsoft External Staff Moderator
    2025-08-25T01:23:28.65+00:00

    Hi @Namrita Anchan , 

    Welcome to the Q&A Community 

    I’m here to assist with your problem. 

    Regarding your concern about the missing chat grouping feature, based on your description, it appears this issue is related to an ongoing incident currently affecting the Microsoft Teams user interface.  

    You can find more details about this incident in your organization's Admin Center under the Service Health tab, listed as Issue ID: TM1139221.  User's image

    In the meantime, a temporary workaround is to clear the cache in the Teams desktop client, which may help restore functionality.  

    Additionally, we recommend reporting this issue directly to the Teams product team by navigating to: Settings > Feedback > Report a problem

    User's image

    Your company’s Global Admins can also report the issue in the Microsoft 365 Admin Center via Service Health, as shown in the screenshot below. 

    User's image

    We appreciate your kind patience and understanding that sometimes the initial response may not immediately resolve the issue or there may be some misunderstandings about your scenario, but we would love to hear updates from you and find out further suggestions. 

    Thank you for your kindness and understanding. If you need anything else, please feel free to contact me. 


     

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment" 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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