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Hello
I’m experiencing an issue that I’ve seen mentioned in several forums and threads, but I haven’t found a clear solution.
I recently formatted both my SSD and HDD. I tried installing Windows 11, but during setup it freezes around 10% of the installation process.
I went back to Windows 10, and I was able to install it by unplugging the Ethernet cable. Normally, Windows 10 freezes or reboots within a few minutes after startup, but by skipping the online registration step I was able to reach the desktop.
However, once inside Windows 10, the system still freezes or reboots after about 4 minutes of use.
My hardware specs:
What I’ve tried so far:
My next step is to test with an older PSU I used before installing the GPU, in case this is a power delivery issue.
For reference, I can boot Windows in Safe Mode with networking and it works without freezing. On the other hand, I was able to install Ubuntu, and it works perfectly in normal mode. I also ran several stress tests there and the system remained stable.
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I had the same issue long time ago
If you are able to boot into Safe Mode and Windows is stable in Safe Mode, that usually indicates a corrupt driver or hardware issue, but the problems you describe regarding re-installing Windows may also indicate a hardware fault.
Have you tried recreating the bootable USB you are using on a different USB flash drive with the official Media Creation Tool to ensure the USB you are using is not corrupt?
Hello!
Yes, I’ve already tried with different USB flash drives, always created with the official Media Creation Tool from Microsoft’s website, so I don’t think the installer itself is corrupt.
I also performed multiple clean installs (wiping all disks with diskpart clean all before reinstalling). The behavior is consistent: Windows 10 installs but freezes/reboots shortly after startup, and Windows 11 freezes during the installation process.
That’s why I still suspect a driver or ACPI/firmware-related issue rather than the installation media. However, since the disks were fully cleared several times, I’m not sure how a bad driver would persist
Because the problem has existed across many different Windows installations, I suspect a hardware issue, try simplifying your build before installing Windows, remove all drives except the target drive, if you have more than one stick of RAM remove them all except one, you have integrated graphics on your processor, remove the graphics card for the installation.
Yes!
I’ve already tried simplifying the build as you suggested:
Removed all but one stick of RAM and tested each module individually in different slots.
Removed the GPU completely and used only the integrated graphics on the Ryzen 7 5700G.
But, the problem still occurs under those conditions. That’s why I this is more related to ACPI/firmware or driver-level issues, especially since the system runs Ubuntu perfectly and passes stress tests there without reboots or freezes.
You indicate you have also changed the motherboard as part of the troubleshooting, is that correct, and if so, did you update the BIOS on the new motherboard to the latest version before the Windows instalaltion.
Yes! I did change the motherboard.
I didn’t update the BIOS right away, but it’s a Windows 11–ready motherboard, so in theory it shouldn’t have any compatibility problems.
I also adjusted several settings in the BIOS, such as enabling UEFI and other related options.
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The freezing around 10% of the installation process usually does not indicate a software problem, it cannot be drivers, it indicates hardware, if you have other drives, have you tried to install Windows onto one of those drives.
Yes, I also tried installing Windows 10 on a different drive that a friend lent me. I disconnected my HDD and used only that SSD for the installation, but unfortunately it didn’t work either.
I honestly think you need to take your system to a PC shop to have the hardware tested, the Windows instalaltion should not be continually failing.
:( Thank you for your help! I’ll keep trying a few more things and see if anyone else has suggestions in this thread. My next step is to test with a different PSU.
Glad to help!
