Missing Microsoft Certification After Passing Exam - Microsoft Certified: Azure AI Fundamentals (AI-900)

Natalia Dimopoulou 0 Reputation points
2025-08-25T14:30:42.51+00:00

Hello, I passed the Microsoft Certified: Azure AI Fundamentals (AI-900) exam today, but the result is not showing under the “Certifications” section of my Microsoft Learn profile.

I have not received any confirmation email or badge, and the exam result is missing from my transcript. Can someone please assist me in verifying my exam result and ensuring it appears in my certification transcript? because I want to send it as soon as possible to my manager.

I’ve been trying for hours to find who to contact, but I haven’t had any luck. The support page isn’t letting me sign in as a user, and I haven’t found anything relevant anywhere. This might not be the right place, but I’m desperate.

Thank you!

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  1. Divyesh Govaerdhanan 8,590 Reputation points
    2025-08-25T16:15:41.8933333+00:00

    Hello,

    Welcome to Microsoft Q&A,

    Microsoft Certification is currently not supported in the Q&A forums.

    For any questions related to the Microsoft certifications, I suggest you ask over at the dedicated forum for Microsoft Certification: https://trainingsupport.microsoft.com/en-us/mcp/forum

    Please Upvote and accept the answer if it helps!!


  2. Natalia Dimopoulou 0 Reputation points
    2025-08-28T07:13:35.7066667+00:00

    Hello, I have already tried to find a way to communicate through the link you sent me, but I haven’t managed to. That’s why I’m sending it here. I have tried every possible option and couldn’t figure it out. Is there a chance the information got lost? Because I didn’t take any screenshots to prove that I went through it. Thank you!

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