My teams channels are all mixed with my chats, how do I separate them?

Dear @Bello Connie, 

Welcome to the Q&A Community. Thank you for sharing your concerns.  

I understand you've updated to the latest version of Teams. In the new experience, chats and channels may appear combined by default. However, you can switch to a separate view for better organization.  

To do this, open Microsoft Teams, go to Settings > Chats and Channels, and under Viewing chats and channels, select Separate list view. This will place Chats and Teams as distinct icons on the left-hand navigation bar, helping reduce clutter and improve navigation. 

From the screenshot you provided, I noticed you're already in the Chats and Channels settings, but currently viewing the chat-specific options. Please scroll up to locate the Viewing chats, teams, and channels section where you can change the layout.  

You may find this article helpful for further details: Use a screen reader to navigate and explore the new chats and channels experience in Microsoft Teams - Microsoft Support  

You can also organize conversations by creating custom sections. Right-click a chat or channel, choose Move to > New section, then name and arrange it as needed.  

This article provides further guidance on the topic: Reorder the chat and channels list in Microsoft Teams   

I hope this information helps address your concerns. If you need any further assistance or clarification, feel free to reach out. We're here to help. Thank you very much for your understanding and your cooperation.     

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Hello @Bello Connie,   

I hope you're having a good week so far. 

I'm reaching out again to follow up on your issue and check if everything has been resolved. My goal is to ensure your experience remains smooth and hassle-free. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it.  

If you have any further questions, feel free to tag me in your reply so I can assist you directly. 

Looking forward to your update. 

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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