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I can't get the authorisation code

Jessica Lam 0 Reputation points
2025-08-25T22:00:07.7966667+00:00

I don't receive authorisation code. I tried to reset my password and talk to my email organisation, still can't get the authorisation code.

Windows for business | Windows 365 Business
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  1. Brian Huynh (WICLOUD CORPORATION) 540 Reputation points Microsoft External Staff Moderator
    2025-08-26T05:45:31.57+00:00

    Hey there,

    Here are a few things you can try to resolve the issue:

    1. Check Spam/Junk Folder: Sometimes, the email with the authorization code can end up in your spam or junk mail folder. Make sure to check there.

    2. Use a Different Email: If possible, try using an alternate email address to see if the authorization code is sent there instead.

    3. Check Email Settings: Ensure that your email settings or filters aren’t set to prevent the receipt of emails from specific senders.

    Hope this helps, and let me know if you need further assistance!

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