camera trubles

Hi @Merlyn Dominguez Seiglie 

Thank you for reaching out to Microsoft Q&A.  

It appears you're experiencing an issue where your camera is not working in Microsoft Teams and your computer indicates that access is blocked.  

To help us better understand and resolve the issue, could you please provide the following details: 

1. Is your device managed by an organization (e.g., company-issued laptop)? 
2. Are you using the Microsoft Teams desktop app, web version, or mobile app? 
3. What operating system are you using (e.g., Windows 10, Windows 11, macOS)? 
4. Does your camera work in other meeting applications? 
5. Are there any error messages shown in Teams when you try to use the camera? 
6. Have you checked your privacy settings to ensure Teams has permission to access the camera? 

In the meaning time, you can try these steps to migrate this issue: 

1. Check Camera Privacy Settings 

• Go to Settings > Privacy & Security > Camera. 
• Make sure Camera access is turned on. 
• Ensure Microsoft Teams is allowed to access the camera. 

2. Check Teams Permissions 

• Open Microsoft Teams. 
• Click your profile picture > Settings > Devices. 
• See if your camera is listed and selected under Camera. 

3. Check for Other Apps Using the Camera 

• Close any other apps that might be using the camera (Zoom, Skype, etc.). 
• Restart Teams after closing those apps. 

4. Check for Admin Restrictions 

If your computer is managed by your company or organization, the camera might be blocked by group policy or admin settings. In that case: 

• Contact your IT department or system administrator. 
• Ask if camera access is restricted and if they can enable it for Teams. 

Looking forward to your response so we can assist you further. 

Warm regards, 

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Good day @Merlyn Dominguez Seiglie  

Hope things are running smoothly on your end. 

Following up on the support thread we've been working on. I hope the information I shared in my previous answer resolve the issue you were facing. If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help. 

We want to make sure everything is working as expected and that your experience remains uninterrupted. 

Thank you for your patience and understanding throughout the troubleshooting process.  

I look forward to hearing from you soon. 

As other users will also search information in this community, please click "Accept Answer" and kindly upvote, your valuable vote will definitely also help other users who have similar queries easily to find the correct channel and useful information more quickly.     

I appreciate your kind words.   

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Hi @Merlyn Dominguez Seiglie   

I hope you are having a great day. 

I'm reaching out again to follow up on your issue and check if everything has been resolved. My goal is to ensure your experience remains smooth and hassle-free. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it.  

If you have any further questions, feel free to tag me in your reply so I can assist you directly. 

Looking forward to your update. 

As other users will also search information in this community, please click "Accept Answer" and kindly upvote, your valuable vote will definitely also help other users who have similar queries easily to find the correct channel and useful information more quickly.     

I appreciate your kind words.   

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