How to make phone calls using Dial pad using Teams Free

denisas0813 0 Reputation points
2025-08-25T23:30:15.47+00:00

I have been using Skype for years and I was very happy with. I used it also to make phone calls overseas use Skype credit or / and subscription. Now, as Skype has retired, I installed Teams on my mobile. I see the Skype dial pad (and some of my previous phone numbers I used to call), but I cannot make a call, or it was interrupted immediately.

Please let me know how to solve the issue and continue to make phone calls (dial pad) from Teams.. Thank you.

Microsoft Teams | Microsoft Teams Free | Calls
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  1. EmilyS726 151.7K Reputation points Independent Advisor
    2025-08-26T00:04:17.1566667+00:00

    Hello

    After you click on the dial pad, it should open up the Skype web portal. Can you tell the credits you have in your account?

    The dial pad > web portal is only for remaining Skype credits. Once your credits run out, you will need Teams business license + Teams phone with calling plan in order to call phone number domestic or international.

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