How to set up WAC on an Azure Local Cluster

GabeCz 6 Reputation points
2025-08-26T01:07:31.0566667+00:00

I'm having trouble setting up WAC on my local test cluster.

I followed this article's instructions:

https://learn.microsoft.com/en-us/windows-server/manage/windows-admin-center/azure/manage-hci-clusters?toc=%2Fazure-stack%2Fhci%2Ftoc.json&bc=%2Fazure-stack%2Fbreadcrumb%2Ftoc.json

I have set firewall rules better said enabled the built in rules

inbound:

WacInboundOpenException to local port 6516 is enabled

i created an inbound called WAC to local port 443 to test.

outbound:

WacOutboundOpenException to remote port 6516 is enabled

i created an extra called WAC to remote port 443 to test... but outbound as is works for any target.

and when i run test-netconnection -computername pas.windows.net -port 443 on any node and type in any website the result is True so the outbound rule must be ok for all the required websites.

Yet i get the error below when trying to install wac extension on the portal.

please let me know what to check and how to install wac on my nodes.

Now that i think, our actual production firewall is blocking port 6516 for incoming. Should i open 6516 for my nodes on the production firewall? and/or what ports to open inbound to my test nodes? (everything outgoing is allowed)

UPDATE: I have opened the ports 6516 and 443 for all the nodes inbound but it didn't work. i just read the error message and it says "timed out" but the error appears not longer than a couple of seconds of clicking on the set up button. the rest of the error message looks and feels like a standard next-next-finish way of cleaning things up, setting up firewall rules, and installing the extension. (which never happens) but it tires to start the service.

weird.

in addition i see "Windows Admin Center (v2)" installed with today's date on all the nodes.

i set the wac service logon from network to local user. and set the service to enabled and started the service via command line.

no change.

then after removing the installed versions of wac (v2) from all nodes, it errors out just the same. absolutely no difference.

any suggestion is welcome

Extension failed to install. Extension Install command timed out. Extension error output: std error: . Extension Message: Installing Windows Admin Center, UninstallingLegacyWindowsAdminCenter: Legacy Windows Admin Center is not installed, SearchingForWindowsAdminCenter: Windows Admin Center is not installed, UninstallingWindowsAdminCenter: Windows Admin Center is not installed, NewOutboundFirewallRule: Create outbound firewall rule to WAC service, CheckingCompatibility: Checking if system is compatible with Windows Admin Center, ExecutingWindowsAdminCenterInstaller: Executing Windows Admin Center installer (attempt number: 1), AttemptingToInstallWindowsAdminCenter: Attempting to install Windows Admin Center, StoppingWindowsAdminCenterService: Stopping Windows Admin Center service

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