The Copilot365 Audio interface is working, but the original Copilot audio interface is not functioning.

Hello Mat South

Thank you for reaching out to Microsoft Q&A and informed us about the issue. In order to tackle with the audio issue, please follow these methods:

1. Check Permissions:

• Open Windows settings > Privacy & Security > Microphone > Enable Microphone access in Copilot.

2. Repair/Reset Copilot:

• Open Windows settings > Installed apps > Look for Copilot > Click on the three-dot
• Click Repair, this will fix the app and will fix some temporary glitches
• If the audio issue still there, try Reset next. This will reset the app's data and will restore to default state.

3. Check Settings in Exclusive Mode:

• Right-click the speaker icon on the bottom toolbar > Sound settings > Go to Input section > Select your device > Click on Advanced tab > Uncheck Allow applications to take exclusive control of this device > Apply > OK
• Restart Copilot and test audio again.

4. Make sure Windows and Copilot are up to date:

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