How I can merge two Microsoft accounts so that all the certifications will be available at one account only?

Question

How I can merge two Microsoft accounts so that all the certifications will be available at one account only?

Abdul Qadir 0

I have two Microsoft accounts, one is ******@outlook.com and another one is ******@gmail.com. Certifications are available at both the accounts. Further I want to use only one account i.e. ******@gmail.com. How can I transfer certifications to this account only and merge other account with this?

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Answer 1

Dear @Abdul Qadir,

Thank you so much for contacting Microsoft Q&A Forum.

Please understand that our forum is a public platform, and we will modify your question to cover your email address in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.

I understand that your concern is about Microsoft certifications. Please kindly follow this link to consult this feature: Microsoft Learn frequently asked questions (FAQs) | Microsoft Learn

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Besides that, I truly apologize to inform that Microsoft Certification / Exams is currently not supported in the Q&A forums. However, I'm still here to help you to get the best and most accurate help, I recommend posting your query in the dedicated communities where experts in this area can assist you, please use this link to create Certification support request:

https://aka.ms/credentialssupport for this issue so that you can get more professional help, there will be very professional people to tell you about the steps on how to realize this function. Then you can see this request screen (image below) and you can select different options depending on your needs (Note: you have to log in your business account first then you go to that support link so that you can see the support screen like this image):

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Reference: Credentials support | Microsoft Learn

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Additionally, here are the links to the relevant FAQs and guides that you may find helpful for reference:

I hope this information can help you and wish you a pleasant day!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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TiNo-T 5,150 Reputation points Microsoft External Staff Moderator

2025-08-27T06:25:17.17+00:00

Dear @Abdul Qadir,

I would like to kindly follow up to ask whether the solution I provided has addressed your concern. If not, please feel free to share any additional details so that we can work together to resolve the issue effectively.

If the response was helpful, it’d be great if you could mark it as an accepted answer. This helps others in the community who may be facing similar challenges and it can build our platform stronger.

Thank you for your time and understanding!
TiNo-T 5,150 Reputation points Microsoft External Staff Moderator

2025-08-29T07:02:23.9966667+00:00

Dear @Abdul Qadir,

Just following up to see if the info I shared helped out with your issue.

If you’ve got any updates or still need help, feel free to give me a shout, I’m happy to dig into it more with you.

And if everything’s sorted, mark it as an accepted answer. It could be a big help to others in our community who might run into the same thing and make our platform stronger every day.
Wish you a pleasant day!

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How I can merge two Microsoft accounts so that all the certifications will be available at one account only?

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