where i can service my surface book 3 in Cochin, India?

Hi Joseph K A,
Thanks for reaching out. I’m really sorry to hear about the blue screen errors, shutdowns, and
heating issues with your Surface Book 3 it’s definitely frustrating when your device isn’t reliable during work.

Unfortunately, India isn’t currently listed among the countries with publicly available Authorized Service Provider (ASP) details on Microsoft’s official ASP page. I understand how disappointing that can be when you're looking for trusted local support.

What you can do Instead
Run the Surface Diagnostic Toolkit to check for hardware/software issues.
Make sure Windows and drivers are fully updated.
Use Task Manager to monitor high resource usage.
Avoid soft surfaces and consider using a cooling pad.
If issues persist, try a clean Windows installation.
Note make sure to backup first before doing clean windows installation.

If you're in Cochin and need service for your Surface Book 3, here are your best options:
Visit the official Microsoft Surface support page:https://support.microsoft.com/en-us/surface/how-to-get-service-or-repair-for-surface-b06da716-0763-65b3-e2f2-116d9e30f877

You can start a service request online and Microsoft will guide you through shipping your device to an authorized facility.

Use the Get Help app on your Surface device:
Just search for “Get Help” in the Start menu and follow the prompts to connect with support.
Contact Microsoft India Support directly:
Visit https://support.microsoft.com/en-in/contactus/ for chat or phone support.

Let me know if any of these steps help, or if you'd like help walking through them. I'm here to assist!

Best,
Carl

Is this an authorized Microsoft service center in Cochin, India?