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Windows 11 home upgrade to pro -- PC now thinks its enterprise and wont activate

phil Wilkins 20 Reputation points
2025-08-26T15:34:29.1866667+00:00

I have a new laptop which came preinstalled with Windows Home. To get bitlocker we need to upgrade to pro.

We initiated the process of upgrading to pro using the app store. We can see it in my account order history.

However the machine thinks it is now Windows Enterprise and wont authenticate the license properly

Please advise on how to resolve

Windows for home | Windows 11 | Install and upgrade
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  1. DaveM121 764.9K Reputation points Independent Advisor
    2025-08-26T16:07:06.46+00:00

    This is a widely reported problem with the Home to Pro upgrade process, where the Enterprise edition gets installed instead of Pro, use this fix with the generic Pro key:

    Important - disconnect totally from the Internet

    Open the Settings App (Gear icon on your Start Menu)

    Go to Update and Security - Activation

    Click Change Product key

    Enter this generic product key: VK7JG-NPHTM-C97JM-9MPGT-3V66T

    When prompted, click 'Activate Product'

    If the above does not work first time, restart your PC and try again.

    Note the generic key will cause Enterprise to downgrade to the Pro edition, then your own legal licence will activate automatically after you restart (not shut down) your PC

    1 person found this answer helpful.

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