Unable to Signup for Student Benefits Despite Having GitHub Student Pack

Rahul Singh 0 Reputation points
2025-08-26T16:14:37.8266667+00:00

Experiencing difficulties while trying to sign up for student benefits on the portal. The user is over 18 years old, a student, and possesses a valid student ID along with access to the GitHub Student Developer Pack. However, the portal indicates that the college domain is not registered during account verification. The support section mentions signing up with GitHub, but the option cannot be located. Assistance with resolving this issue would be greatly appreciated.

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  1. Siva shunmugam Nadessin 575 Reputation points Microsoft External Staff Moderator
    2025-08-27T01:49:32.36+00:00

    Hello Rahul Singh,

    Kindly check the below pointers and see if it works.

    1. Verify Your Email: Make sure you're using your school email to sign up and that it's verified in your GitHub account settings (it should be listed as your primary email).
    2. Create or Link Microsoft Account: Since the platform requires a Microsoft account, ensure your GitHub account is connected to a Microsoft account. If you haven't done this, you might need to create a Microsoft account using your university email.
    3. Activation Process: If you’re trying to use GitHub for verification:
      • Go to the Azure sign-up page.
        • Use the Sign in with GitHub option.
          • Ensure you’re using your GitHub user ID and not your email address.
          1. Try Alternatives: If your college domain isn't recognized, check if your school has a contract with Microsoft. If not, you may still be eligible for Azure for Students via GitHub.
          2. Clear Browser Cache: Sometimes, old cache or cookies can cause issues. Try clearing your browser's cache or using an incognito window.

     Please click Accept Answer and upvote if the above was helpful.

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