Outlook Reminders on Follow Up emails-Not giving reminders

Question

Outlook Reminders on Follow Up emails-Not giving reminders

Mirian Valdespino 0

Hello. I have been adding a follow up and reminder to the emails I send so that I can follow up on them weekly. I started noticing that even though I added a start and the due date (to be one week after), I will not get a reminder the following week. I just sent one out, marked it as follow up and when I went to my sent, it's no longer highlighted in yellow and no longer has the reminder bell icon even though it was originally marked. How can I ensure I am getting a follow up reminder the following week? I have to once again go to the sent email and mark it with a reminder again. All tips are appreciated. TIA

Jay Tr 1,215 Reputation points Microsoft External Staff Moderator

2025-08-28T20:21:21.4033333+00:00

Hi @Mirian Valdespino,

Hope things are running smoothly on your end.

Following up on the support thread we've been working on. I hope the steps I shared in my previous answer resolve the issue you were facing. If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help.

We want to make sure everything is working as expected and that your experience remains uninterrupted.

Thank you for your patience and understanding throughout the troubleshooting process.

I look forward to hearing from you soon.

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Mirian Valdespino 0 Reputation points

2025-08-28T21:56:00.1366667+00:00

Hello. Thank you for the follow up. I had to change back to classic because the new version was a bit hard to get to flag and create into a task. With your same steps I found a way to do it in the classic version, however it's now flagging items and keeping them as two different tasks.

2 answers

Your answer

Jay Tr 1,215 Reputation points Microsoft External Staff Moderator

2025-08-28T20:21:21.4033333+00:00

Hi @Mirian Valdespino,

Hope things are running smoothly on your end.

Following up on the support thread we've been working on. I hope the steps I shared in my previous answer resolve the issue you were facing. If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help.

We want to make sure everything is working as expected and that your experience remains uninterrupted.

Thank you for your patience and understanding throughout the troubleshooting process.

I look forward to hearing from you soon.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Mirian Valdespino 0 Reputation points

2025-08-28T21:56:00.1366667+00:00

Hello. Thank you for the follow up. I had to change back to classic because the new version was a bit hard to get to flag and create into a task. With your same steps I found a way to do it in the classic version, however it's now flagging items and keeping them as two different tasks.

Answer 1

Hi @Mirian Valdespino,

Good day to you! Welcome to Microsoft Q&A.

Regarding to your description, I would recommend setting the follow-up after sending the email with Microsoft To do app in New Outlook, please try the below steps:

Compose your email as usual.
In the Sent items folder, flag the email to follow up
Select To do on the left pane 
Select Flagged emails, drag the email to tasks pane
Set due date and remind option

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If you have any further questions and concerns, please let us know. Looking forward to your response.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Mirian Valdespino 0 Reputation points

2025-08-26T21:28:19.2066667+00:00

I appreciate your response. I was actually using the classic and just changed to the new version but I am stuck #2 & 3. I am going back to the sent email. I flagged for follow up.
entered my start and due date and I can't find that email in the to do list :(

Answer 2

Hi @Mirian Valdespino,

Thank you for your response. Since you mentioned that the flagged email isn’t appearing in the To Do app, could you please describe what you see immediately after flagging the email? To make it easier, feel free to include a screenshot in your comment.

Also, please make sure to follow these steps:

After flagging the email, click on the To Do app in the left pane, it’s marked with a blue checkmark.

User's image

Select Flagged emails, drag the email to tasks pane

User's image

Select remind option

User's image

Let me know what you observe, and I’ll help troubleshoot further.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Outlook Reminders on Follow Up emails-Not giving reminders

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