Hi, good day!
When was the last time it worked properly? Does the issue occur with other images?
Uninstall Photos App
Press Windows key + X
Click and Run Windows Power Shell(Admin)
Copy and paste the command below then press Enter
get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
Proceed to reinstall Photos App
Go to the Microsoft Store then download and install the Microsoft Photos App
or copy and paste the command below then press Enter
Get-AppXPackage *Microsoft.Windows.Photos* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Restart your computer
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed.