I’m not receiving the phone verification code to complete the upgrade.

Hello Felipe Mello,

Thank you for posting your query on Microsoft Q&A portal.

Although the sign-up verification process is typically quick, it might take up to four minutes for a verification code to be delivered.

Here are some other tips:

• You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.
  • A Voice-over-IP (VoiP) phone number can't be used for the phone verification process.
  • Check that your phone can receive calls or SMS messages from a United States-based telephone number.
• Double-check the phone number that you enter, including the country code that you select in the drop-down menu.
• If your phone doesn't receive text messages (SMS), try the Call me option.
• Azure uses phone authentication to help identify you during the sign-up process. Azure doesn’t support every country or region for sign-up. If your country/region doesn’t appear in the Country code list, you can’t sign up.
• If you have problems validating your phone number, you can try to sign up with a different phone number capable of receiving SMS messages.

Thanks,

Suchitra.